@ARTICLE{26583204_44328282_2011, author = {I. Pyrlina}, keywords = {, service-oriented architecture, error classification, operational risks, oil&gas and metal&mining industrieslosses}, title = {Operational risks classification within service-oriented architecture of information systems}, journal = {}, year = {2011}, number = {4 (18)}, pages = {54-61}, url = {https://bijournal.hse.ru/en/2011--4 (18)/44328282.html}, publisher = {}, abstract = {The study identifies operational risks within service-oriented architecture (SOA) of information systems. As a part of operational risks a new error classification scheme is proposed for SOA applications. It is based on errors of the information systems which are service providers for application with service-oriented architecture. The proposed classification approach was used toclassify system errors from two different enterprises (oil and gas industry, metal and mining industry).Besides we conducted a research to identify possible losses from operational risks and estimated losses for each error group per day.}, annote = {The study identifies operational risks within service-oriented architecture (SOA) of information systems. As a part of operational risks a new error classification scheme is proposed for SOA applications. It is based on errors of the information systems which are service providers for application with service-oriented architecture. The proposed classification approach was used toclassify system errors from two different enterprises (oil and gas industry, metal and mining industry).Besides we conducted a research to identify possible losses from operational risks and estimated losses for each error group per day.} }