Assessment of strategic decisions of information technologies service

  • T. Kravchenko
Keywords: decision making support systems, balanced scorecard, Information Technologies service, strategic decisions, cause-and-effect relationships, COBIT standard, perspectives, corporate contribution, stakeholders, operational excellence, future orientation

Abstract

In the paper an approach to identification of characteristics for assessment of IT strategic decisions is proposed. The main feature of the approach is associated with integration of Balanced Scorecard methodology for IT service (IT Balanced Scorecard) and COBIT standard. Such integration allows to describe a hierarchical structure of characteristics (metrics) for assessment of decisions efficiency in yje field of information technologies.

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Published
2011-02-05
How to Cite
KravchenkoT. (2011). Assessment of strategic decisions of information technologies service. Business Informatics, 5(4), 16-23. Retrieved from https://bijournal.hse.ru/article/view/26271
Issue
Vol 5 No 4 (2011)
Section
Decision making and business intelligence