Business Informatics

Articles

• Intelligent automation of bank contact centers: AI architecture and data-driven performance management (The case of Alfa-Bank)

  Vladimir Vyacheslavovich Verkhoshinskiy

  7-28

  • PDF (Русский)
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• Visual ontology engineering and cognitive psychology

  Tatiana Albertovna Gavrilova

  29-46

  • PDF (Русский)
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• Research on AI agents in economics and computer science: Thematic areas, dynamics, and prospects

  Iuliia Nikolaevna Naidenova, Petr Andreevich Parshakov, Aleksei Olegovich Smirnov, Elena Anatolyevna Shakina, Evgeniya Andreevna Shenkman

  47-68

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• Research and analysis of approaches and views of IT specialists on the system, corporate and business architecture of the enterprise: trends, challenges, development prospects

  Ruslan Islamovich Mamedguliev, Olga Anatolievna Tcukanova

  69-89

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• Mathematical model and methodology for assessing the structural observability of a knowledge management system: A practical case study at United Engine Corporation (UEC)

  Pavel Aleksandrovich Mikhnenko, Maria Vasilevna Ermakova

  90-113

  • PDF (Русский)
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• A two-echelon routing problem in forest-industry logistics with a nonlinear cost function: A modified ant colony algorithm on a transport graph with transit vertices

  Rodion Sergeevich Rogulin

  114-133

  • PDF (Русский)
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