Roman Vasiliev – Professor, Head of Department of Information Systems Strategic Management, Faculty of Business Informatics, National Research University Higher School of Economics.
Address: 20, Myasnitskaya str., Moscow, 101000, Russian Federation.
E-mail: rvasiliev@hse.ru

Galina Levochkina – Associate Professor, Department of Information Systems Strategic Management, Faculty of Business Informatics, National Research University Higher School of Economics
Address: 20, Myasnitskaya str., Moscow, 101000, Russian Federation.
E-mail: glevochkina@hse.ru

One of the key sectors in the global IT market is IT services, including various, mostly intellectual, services with a high added cost.

The article represents the analysis of the current state and prospects of the Russian IT services market. The objective of the research is to assess the maturity of the Russian IT services market and to identify the factors influencing the activities in this sphere.

Identifying the parameters to describe IT services market is a rather difficult process. There is no general methodology and tools for this kind of analysis. When conducting their researches, consulting and analytical firms use different methods and approaches. As a rule, the market is analyzed on the basis of quantitative parameters, such as revenue, while to evaluate the maturity of the market,  one should take into account not only numeric data, but quality events and trends.

The article analyzes the Russian IT services market and evaluates its maturity on the basis of the criteria, developed by the authors, which take into account specific features of the Russian IT market and approaches used in profile analysis for assessing market maturity level. The research results in the ultimate conclusion that currently Russian IT services market has insufficient maturity level and stands on development (growth) phase. Results of the research can be applied by different enterprises, organizations and firms when purchasing IT services, as such decisions should be based on the reliable and up-to-date information and a thorough analysis of all factors influencing the decisions. The research may also be of use to IT services providers when determining and implementing their development strategies, marketing moves and introducing new IT services, when buying or selling shares, or fulfilling their IT projects.