Dmitry Isaev – Associate Professor, Department of Business Analytics, Faculty of Business Informatics, National Research University Higher School of Economics.  
Address: 20, Myasnitskaya str., Moscow, 101000, Russian Federation.
E-mail: disaev@hse.ru

Modern developments in the field of Performance Management Information Support Systems (PMISS) are associated with different aspects of development of such systems, and have a considerable effect on management theory and practice. However, at present any integrated methodology for design, planning, implementation and practical use of PMISS is not available. That’s why formulation of principles and approaches to PMISS design and development seems actual both from theoretical and practical points of view.

In the paper the questions of monitoring and planning of PMISS development are discussed. The role of the monitoring and planning functions in the general development management system is disclosed, basic requirements to these functions and general principles of their practical implementation are formulated. It is argued that development of such systems should rely on certain basic principles that correspond with the nature of such systems. The principles are: strategic compliance, completeness, target orientation, measurability, decomposition, dynamics, rolling planning and feasibility. These principles allow to describe the main elements of PMISS monitoring and planning – perspectives, aspects, individual and integrated metrics, development trajectories, maturity levels and appropriate target values, development programs and their performance metrics, as well as deviations between planned and actual trajectories.

The perspectives of further research in this field are related with development of typical (referent) model of monitoring and planning systems, modeling of cause-and-effect relations, developing of recommendations regarding development program choice (using decision making methods), as well as formulation of recommendations in the field of transition from the referent model of PMISS monitoring and planning to specific models.